006.Online Ordering Reviews

Name of Company - Date of Order - Items Ordered - Cost of Items - Shipping Cost - Shipped Date - Date Received - Review

yarnmarket.com
date ordered: 10.12.05
products and cost: karabella cowl-neck sweater KK150 @ $6.85
addi turbo circular needles 16" us5 @ $14.85
shipping cost: $5.49
date shipped: 10.13.05
date received: 10.17.05
review: why do you have me log in to place an order when i can't log out? god i love their shipping and tracking - they're great with questions about products as well OMG THE PATTERN CAME IN A PLASTIC SLEEVE THAT WAS HOLE PUNCHED! THE WOOL WASH CAME IN IT'S OWN SEPARATE BAG INCASE OF SPILLING!!! i love yarn market!!!!!!!!!!!!!!!

knitpicks.com
date ordered: 10.12.05
products and cost: 2 skeins of Wool of the Andes in Evergreen @ $1.79 ea, $3.58
1 skein of Wool of the Andes in Chesnut @ $1.79 ea
1 Addi Turbo Circular 24" US5 @ $14.95
shipping cost: $5.25, $25.57 total
date shipped: 10.13.05
date received: n/a
review: i only ordered from here b/c the pattern uses this yarn, and the person wanted the same exact thing...

knitting-warehouse.com
date ordered: 10.12.05
products and cost: Lion's Brand Wool-Ease in Oxford Grey, Cranberry, Butterscotch, and Peacock at $2.36 each
Clover soft ring stitch markers at $3.75
Eucalan Regular Wool Wash 16.9 oz at $7.89
shipping cost: $5.99 flat rate for ground - $27.07 total
date shipped: 10.14.05
date received: 10.17.05
review: GREAT CUSTOMER SERVICE - i called b/c i didn't get any email information regarding shipping or processing, so i called and they gave me the tracking number (shipped usps) - really really pleased with them! i wasn't on hold long either.
compared prices with joann.com - you have to look to see which is cheaper. sometimes joann's offers free shipping but more expensive items, so you have to look and see which is a better deal... i prefer giving my money to smaller businesses though =)

knitpicks.com
date ordered: 10.06.05
products and cost: Royal Ball Winder $41.99
Addi Natura 24" US7 Circulars - $14.95
shipping cost: Free for orders $30+
shipped date: 10.07.05
date received: 10.14.05
review: update to prior entry - i'm still disappointed with the website, but the summary of your order doesn't come until the send you the email saying they're shipping you your stuff... sounds kinda backwards to me though... wouldn't you want to know what you bought immediately prior to shipping just incase something's wrong?
[old entry]
okay - i just got the email confirming that my order was there and
1. there is no summary of the order or how much you spent. all it tells you is your customer number and order number and when to call them for questions
2. i'm really disappointed with the website.
2.a. when i log in to surf the website and then decide i want to look at my order status, i have to log in again
2.b. the "login" button doesn't change to say "log out" or "welcome erica" or wahtever, so you have no way of logging out or knowing if you have
this better get better or i'm never ordering from them again

knithappens.net
date ordered: 10.04.05
products and cost: Karabella Aurora 8 "Spring Green" 716 x 12 = $71.88 + $3.59 tax = $75.47
shipping cost: $8.95 ($84.42 total)
shipped date: 10.05.05
date received: 10.06.05
review: I wrote to ask what are the color codes for their yarn and got a quick response! That was nice. Their service actually seems to be getting nicer. I haven't yet received a shipping notice (10.05.05) which is a suprise because they usually process things pretty quick, but we'll see, the day is still young! OMG UPS SHIPPING & TRACKING!!! Okay why did I think they used USPS??? No wonder the shipping is so much! Okay, I ordered 12 balls and 1. the color is more vibrant than i had expected, but htat's okay. but... dude, they never ship yarn in boxes... they were all squished :( come to think of it, have I ever gotten yarn in boxes?

dreamweaveryarns.com
date ordered: 10.03.05
products and cost: 2 x Silk Needle Sleeve (Size Wide) = $14.00
shipping cost: $3.95 Total: $17.95
shipped date: 10.03.05
date received: 10.08.05
review: update on old entry - it didn't match... could it kill you to email me saying it doesn't? one good thing is that they ahve a nifty cheat sheet card - stitches/needlesize/yarn weight, hooks, etc
[old entry]
the website profile manager looks exactly like knitpixie.com - same icons and fonts and stuff... do not like how the silk needle sleeves doesn't have a color option like yarnmarket's does... but do not like yarnmarket's lack of having both sizes. I did qualify for reduced shipping ($2.00 instead of the $3.95) NO TRACKING AND NO ESTIMATED ARRIVAL TIME!!!! They have a comments section, but don't respond to the comments you make when they make up your invoice. WILL NEVER ORDER FROM THEM AGAIN!!!!

spinblessing.com
date ordered: 09.28.05
products and cost: Clover US3 and US4 16" circular needles, $7.60 each, $15.20 total
shipping cost: $4.50
shipped date: 09.28.05
date received: 10.01.05
review: i can't believe i ordered it and 7 minutes later it was shipped! confirmation number and everything! i never have a complaint about them! i liked how the invoice said 'thanks for your repeat business' =)

knithappens.net
date ordered: 09.19.05
products and cost:
karabella aurora 8 "maroon" 2 balls, "banana" 1 ball, and "ivory" 1 ball and $5.99 for the karabella
1 skien of cascade 220 "forest heather"- $7.00 for cascade
Total ($30.96)
shipping cost: $6.95
date shipped: 09.20.05
date received: 09.21.05
review: uber fast shipping and tracking - i really don't like how they rename the colors on the website. if a company names nad numbers their colors, the use the names, but if a company numbers their colors then they name the yarn color themselves. it makes matching yarns very tricky (liek if you needed more yarn and only have the color code from the label). since the online store and the physical store operate independently and since the only number listed is for the physical store, it's disappointing. can't pick it up until the 22nd b/c my apt is slow to sort!

knitpixie.com
date ordered: 09.17.05
products and cost:
Alpaca Sportweight . 0010 natural medium gray,
Alpaca Sportweight . 009 natural light grey,
Alpaca Sportweight . 100 black, $7.50x3
Blue Sky Alpaca Cotton . 620 fern, $8.50x4 and
Kate Gilbert Joseph Pattern, 5.00
Total $61.50
shipping cost: $5.00
shipping date: 09.19.05
date received: 09.21.05
review: uber fast shipping! Yay, invoice in color and signed by owners =) came nicely packaged wrapped up in a bag tied with a piece of yarn and some tissue papering. no tracking b/c it’s shipped via usps

spinblessing.com
date ordered: 09.17.05
products and cost:
boye 3 aluminum stitch holders, $7.20
Clover Takumi Bamboo 7 inch Double Point Knitting Needles US Size 7 $8.10 and US Size 4 $7.85 ($23.15 total)
shipping cost: $4.50
date shipped: 09.20.05
date received: 09.22.05
review: even though they use USPS they give you a tracking number so that's always fun... now comes the waiting!

yarnmarket.com
date ordered: 09.17.05
products and cost:
lantern moon ebony sz8 12" needles - $19.85
shipping cost: $5.49
date shipped: 09.19.05
date received: 09.21.05
review: they have all the lantern moon needles! ebony and blonde are the hardest to find. everyone always has rose wood or palm wood... omg one day shipping and tracking! (post is closed on sundays) how cool is that!?!?! great box! no worries about breaking but could use a bit more stuffing

helloknitty.com
date ordered: 08.11.05
products and cost:
1 skien of cascade 220's #8509 grey - $6
shipping cost: $2 flat rate!
shipping date: 08.15.05
date received: 08.16.05
review: apparently this arrived the same day as my knithappens order, but my stupid apartment complex couldn't find it (i think they may have squashed it a little too). unfortunately, my roommate failed to mention to me that it came in but wasn't found, so i just picked it up on the 19th. but ordering with them is pretty fast but there's no tracking number and that's kinda annoying.

spinblessing.com
date ordered: 08.14.05
products and cost:
clover knitting needles, 1 package of 7" dpns sz3, 1 package of 29" circulars sz4 - $15.45 no tax =)
shipping cost: $4.50
date shipped: 08.15.05
date received: 08.17.05
review: she personally signed the invoice, so that's always a nice personal touch. the package was stuffed so that's nice too - don't have to worry about your needles getting squashed. she also ships with tracking using usps, while their tracking isn't the best, at least you can see when the item has been delivered. pretty happy with them. no complaints, would order from them again.

knithappens.net
date ordered: 08.14.05
products and cost:
6 skiens of ggh scarlett's wine - $6.25ea @ 39.38 w. tax
shipping cost: $7.95
date shipped: 08.14.05
date received: 08.16.05
review: Super fast shipping! Although I did email them with a question and they didn't answer me back, which I think sucks. I hate poor customer service. But they do use UPS which means that the tracking is awesome. So I was really happy with this. Last item ordered and first one to arrive! One thing that does suck about their website is that if you have a question about their online inventory, you can't call them. The number listed on the website is to the store. The store and the online store operate independently. Another thing I don't like about their website is that they don’t' tell you who the manufacturer is of all their items. So if you see something you like and they don't have it, you can not call them to ask them when they will get more in stock and you can't search for it anywhere else. they are great for ordering online, just don't have any questions about stock or manufacturer of non yarn items.

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